For Urgent or Serious Problems
On-the-day appointments times are set aside each day for patients with urgent or serious problems when access to a doctor is essential. Our reception and nursing teams use a system known as “triage” to prioritise your problem so we do ask for your cooperation and understanding when specific information is requested. Waiting time to see a doctor is unpredictable so again we will ask for your patience.
Important: Please phone us prior to arrival to help reduce your waiting time. When you arrive you will be triaged by our practice team who will determine the urgency of your problem. You may then be seen by the first available doctor – this may not be your usual doctor.