Protect yourself & your family this flu season


For Urgent or Serious Problems
On-the-day appointments times are set aside each day for patients with urgent or serious problems when access to a doctor is essential. Our reception and nursing teams use a system known as “triage” to prioritise your problem so we do ask for your cooperation and understanding when specific information is requested. Waiting time to see a doctor is unpredictable so again we will ask for your patience.
Important: Please phone us prior to arrival to help reduce your waiting time. When you arrive you will be triaged by our practice team who will determine the urgency of your problem. You may then be seen by the first available doctor – this may not be your usual doctor.

Phone: Our phones are open from 8.30am – 4.45pm Monday to Friday. Click here to call one of our practices
Online: You can schedule your appointment at any time using our new online booking system. Access it here or download the AMS Connect mobile app from the App Store or Apps on Google Play. You can also find it on the Meet your health professionals page.
Cancellations and fees: Please contact us at least 24 hours prior to change/cancel your appointment. If you miss your appointment a $25 fee is payable upon re-booking.
On-the-day appointments times are set aside each day for patients with urgent or serious problems when access to a doctor is essential.
If you believe the matter is urgent or serious, please tell our receptionist immediately. Experienced receptionists and registered nurses are also ready to help you in the first instance.
For care when it’s urgent but not an emergency: Call Batemans Bay Urgent Care Clinic at 02 4420 5100.
For advice after hours: The GP helpline is available on 1800 022 222 or please attend the Moruya District Hospital for more urgent problems, phone 02 4474 2666.