Meet the team

Smart new phone system to help enhance service

It’s been a long, long wait for the NBN to arrive at our doorstep but now our practice is all hooked up we are able to install the latest phone technology – this significant investment is good news as it’s vastly improved functionality is expected to enhance service and efficiency.  We are experiencing a very strong demand for appointments. Our patient services team manage hundreds of calls daily – answering our reception phones can mean we are managing appointment requests or any number of other more demanding scenarios – perhaps a life-threatening emergency or urgent, serious health problem. We sincerely appreciate your polite and respectful requests while our team do their best to provide assistance. The new phone system will be operational from Monday, 4 November 2019.

Announcing Better Medicines clinics with our new practice pharmacist

We are pleased to announce the appointment of our clinical pharmacist Ms Joanne McMahon to provide medication-related advice to patients at no charge. Jo will work closely with our doctors at our practices in Moruya and Broulee conducting our our new ‘Better Medicines’ clinics – aiming to help patients to improve their use of medicines.

According to the Pharmaceutical Society of Australia (PSA) January 2019 report “Medicine Safety: Take Care” problems with medications can occur at anytime during their use.

Pathology home visits for Tuross patients

Michael Storey regional manager of Southern IML Pathology has set up a home visit service to start Monday 2nd September 2019 for Tuross patients. Michael says, “Southern IML Pathology is very happy to continue providing services to the people of Tuross Head following the closure of Queen Street Medical Centre Tuross. Our plan is to continue with services on Tuesday and Thursday mornings via house call collections”. You can arrange a pathology home visit by calling 4247 1208 or 4474 4144 or call into their Moruya collection centres and speak with the Southern Pathology team who will be happy to help.

Queen Street Medical Centre Tuross to
close Friday, 30 August

Commenting on the closure of  Queen Street Medical Centre Tuross, GP Partner Dr Neil Starmer says “Closing the Tuross Practice is confronting and disappointing decision to have to make. As a partnership we thought we could weather the storm comprising static government rebates, poor GP workforce distribution and rising costs.  We have exhausted every avenue available to keep the practice open. This decision should have been made 12 months ago from a business perspective. The only consolation I can offer is that your medical care can continue with the same doctors in Moruya. We can provide the continuity of care, just not at Tuross.”
Queen Street Medical Centre Tuross patients please note, from 2 September: 
All existing appointments will remain as booked with your usual doctor who will be consulting at Queen Street Medical Centre, 49 Queen Street Moruya. If you are unable to attend your appointment in Moruya, please phone as soon as possible to cancel or change this appointment.
New appointments can be made with your usual doctor who will be consulting at Queen Street Medical Centre Moruya.

Chronic pain management group starts 9 October 2019

If you suffer with chronic pain our second six week group programme aims to help you learn how to self-manage your pain and other symptoms. Starting Wednesday, 9 October 2019, this no-fee programme will be conducted for up to 10 patients by GP Dr Aidan Lawrence and Exercise Physiologist Hamish Gorman. You will need a referral from your usual GP for an initial consultation with Dr Lawrence.

Flu jab crucial as winter sets in

NSW Health Director of Communicable Disease, Dr Vicky Sheppeard, says 115 children have been admitted to Children’s Hospital Westmead with flu this year, including two needing critical care. “So we are again encouraging parents and carers of children from 6 months up to five years old to take advantage of the free flu vaccine”.